Returns & Refunds Policy

1. Return Window & Eligibility

Eligible for Return

2. How to Initiate a Return

Step 1: Contact Customer Service

Before returning any item, please contact our customer service team to initiate the return process:

Step 2: Provide Required Information

When contacting us, please have the following information ready:

• Order number
• Item(s) you wish to return
• Reason for return
• Photos of the item (if damaged or defective)
• Preferred resolution (refund, exchange, store credit)

Step 3: Receive Return Authorization

Once your return request is approved, you will receive:

• Return Merchandise Authorization (RMA) number
• Prepaid return shipping label (for eligible returns)
• Return instructions and packaging guidelines
• Expected processing timeline

3. Return Shipping & Packaging

Packaging Requirements

Return Shipping Options

Return Address

4. Refund Processing

Refund Timeline

Refund Amounts

5. Exchanges

We offer exchanges for defective items or size/color changes within the return window:

Exchange Process

6. Damaged or Defective Items

If you receive a damaged or defective item, we'll make it right immediately:

Immediate Action Required

Resolution Options

7. Contact Information

For returns, exchanges, or any questions about our return policy, please contact us: